Everyone is having issues logging into Bookshare. Our staff knows about the
issue and is currently working on addressing it. We'll let you know when they
are able to fix this. We are sorry for any inconvenience this is causing.
Vanessa Wai
Communities Manager
Benetech
480 S. California Avenue, Suite 201
Palo Alto, CA 94306
(650) 352-1091
vanessaw@xxxxxxxxxxxx<mailto:vanessaw@xxxxxxxxxxxx>
________________________________
From: bksvol-discuss-bounce@xxxxxxxxxxxxx <bksvol-discuss-bounce@xxxxxxxxxxxxx>
on behalf of Deborah Murray <dmarc-noreply@xxxxxxxxxxxxx>
Sent: Tuesday, April 11, 2017 10:08:05 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Anyone Else Unable to Log In?
Hi Evan,
I was logged in about an hour ago, but now I can't get in either.
Deborah
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Evan Reese
Sent: Tuesday, April 11, 2017 1:01 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Anyone Else Unable to Log In?
Hey Guys,
I just tried, several times, to log into Bookshare but it keeps telling me that
the username and/or password is not valid. So, just on the off chance that I
had forgotten my password, I requested a change password email. When I entered
the new password I wanted into the field, and confirmed it, it warned me that
the new password must not match the original. Meaning, that I had not forgotten
my password after all and I was entering it correctly all the time and failing
to log in.
So, is anyone else having trouble logging in?
Evan
