Engineering has identified the likely cause of the slowness and is working on a patch to correct it. Not sure when the patch will go in, but I expect within 24 hours, since so many people have complained about it. Carrie ________________________________ From: robert tweedy <roberttweedy@xxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Mon, August 23, 2010 3:56:03 PM Subject: [bksvol-discuss] Are there any updates on the website? The bookshare website is slow and Scott has contact the engineers so just wonder if there are any updates before I have Cox check the line for noise.