I think you are absolutely correct in your assessment of the difference between volunteers and outsourcers. But that does not address the purpose of having volunteers for Bookshare in the first place. The purpose of volunteers is to add to the collection. Now, what is the most efficient method of accomplishing that purpose, volunteers or other means? Note that I used the term other means rather than outsourcers. That is because outsourcers are not the only source for the large number of books being added to the collection. "Can a nation be free if it oppresses other nations? It cannot." Vladimir Lenin The Militant: http://www.themilitant.com Pathfinder Press: http://www.pathfinderpress.com Granma International: http://granma.cu/ingles/index.html _ table with 2 columns and 6 rows Subj: [bksvol-discuss] Re: Are volunteers really that important anymore? Date: 8/27/2009 7:23:39 PM Eastern Daylight Time From: mirxtech@xxxxxxxxx Reply-to: bksvol-discuss@xxxxxxxxxxxxx To: bksvol-discuss@xxxxxxxxxxxxx Sent from the Internet (Details) table end I tend to think of volunteers as people who work on books for the love of the book and outsources as people who work on books as a job. As a volunteer who is not a member, what I do for Bookshare is a labor of love, mostly the love of books, but there are many of you who I consider to be friends of mine and I would do books for you just because you are my friend. I think that is the difference between a volunteer and the outsourcer. Volunteers put their hearts and souls into their work, in most cases. Since we don't know the outsourcers, we can't make the same assumption. To them it may be just a job. -- Jamie in Michigan Currently Reading: The Assistant by Bernard Malamud See everything I've read this year at: www.michrxtech.com/books.html