[bksvol-discuss] Duplicate titles and a downloading error

  • From: Julie and Sarge <luvlabguidedogs@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Mon, 20 Nov 2017 12:59:07 -0500

I've been out of the loop regarding Bookshare for a long time now and just recently was able to finally renew my membership, so I haven't been keeping up with the goings-on for at least four or five years now. Anyway, so I'm noticing a lot of duplicate titles under some of the authors I've been browsing lately and was wondering where the proper place would be to report those. Just off the top of my head as I'm browsing this afternoon, I'm noticing quite a few under Leslie Meier, some under Joanne Fluke and a fair amount under Diane Mott Davidson. I know we've been doing publisher-quality books for quite a while now, so I'm assuming some of these were scanned, then maybe the publisher-quality versions were added and the others were never removed, but not sure who to report them to, assuming we're still trying to get rid of duplicates as we've done for years.

The question I have regarding downloading is an error I occasionally get and I'd like to know what it means. The error I get says:]

ERROR
The request could not be satisfied.
--------------------------------------------------------------------------------

CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection.
--------------------------------------------------------------------------------

Generated by cloudfront (CloudFront)
Request ID: jfR60omVkfBl6mb-6Gc5DlY9QPysmIud9lEq-QSue9DuFH-Ys50cFg==

Is the book no longer available when I get this error or is there another reason? And if the books are no longer available, shouldn't they not show up in search results in the first place? Just curious what all that means, as I never saw that error when downloading before...ages ago. :)

Thanks, and glad to be back in the land of Bookshare again. :)

--
Julie Morales
Email and Skype: luvlabguidedogs@xxxxxxx
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