[bksvol-discuss] Re: HELP!!!

  • From: Rob Turner <robt@xxxxxxxxxxxx>
  • To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Fri, 19 Aug 2011 14:42:54 -0700

Hi Sue,
When you hold down the Alt key and tap the tab key to cycle among your running 
applications, do you find the Adobe Flash Player installer? If so, either run 
it or close it. This should eliminate the problem. I think this is a case where 
text from another window is leaking into your document window. I doubt that the 
text is really a part of your document.

Regards,
Rob Turner
email: rob.t@xxxxxxxxxxxx<mailto:rob.t@xxxxxxxxxxxx>
Bookshare Support

JAWS is mist


________________________________
From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Stevens
Sent: Friday, August 19, 2011 2:26 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] HELP!!!

Hi All,

I have what I consider to be an emergency.  I have been working real hard on a 
book.  The scan is wonderful, and up until just this afternoon things were 
fine.  I'm working in Word 2010.  Okay, all of a sudden, in my document, I am 
seeing "adobe flash player".  I do not even want Adobe flash player, but why 
the heck would it be showing up in my document, and what can I do to get rid of 
it?

Thanks for any help.

Sue S., who is pretty upset!!!

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