MessageGood luck. I looked up PlusTek a while back by using Google, and I found a site that was nothing but complaints about how unresponsive the PlusTek company was. A very unhappy set of consumers. But it convinced me that PlusTek was not the scanner I wanted to buy. - Jackie McCraw ----- Original Message ----- From: Nancy Hill To: bksvol-discuss@xxxxxxxxxxxxx Sent: Thursday, October 12, 2006 9:06 AM Subject: [bksvol-discuss] Help needed from Plustek 3600 user "Sometimes you feel like a nut, and sometimes you don't. " Well, today I feel like a nut. I need a person who either uses Plustek 3600 scanner or has a thorough working knowledge. I have some questions whose answers are elusive to David and me. I would dearly like to start scanning sometime today. Thanks for your time. Nancy Hill