Did you install the scanner in OmniPage? I use OmniPage with three different scanners: a very old Memorex, an older HP all in one and a newer Lexmark all in one. Each one I have to install the scanner into omnipage, not just install the scanner to your computer. I use version 15 and you want to go into tools, options, scanner, setup and follow the prompts from there. If is NOT a program that is friendly if you are without vision, just a word of warning. Jamie in Michigan Currently Reading - A Killer Stitch by Maggie Sefton I'm an eBay affiliate, click here before you bid! Click here for eBay! (what is this? When you click this link, eBay pays me a small percentage of your WINNING bid. There is no additional cost to you.)