[bksvol-discuss] My Participation on the Volunteer List

  • From: "John Glass" <John.G@xxxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Thu, 12 Oct 2006 12:15:20 -0700

Hello,

While I do read all messages which come through this list, I do sometimes get a 
couple days behind, due to the number of direct support emails and phone calls 
I receive.

I feel that this is a great forum for volunteers to communicate and work with 
each other, and I'll try to participate as time permits, however, if anyone has 
a specific question which needs a quick response, its best to email 
support@xxxxxxxxxxxxx directly.
I really appreciate all of the help the list monitors and users provide to each 
other on both lists.




John Glass
Customer Support Manager, Bookshare
 
Benetech 
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
 New direct line: +1 650 644-3403
(650) 475-1066 fax
 
john.g@xxxxxxxxxxxx

www.benetech.org
 
The Benetech Initiative - Technology Serving Humanity 
A Nonprofit Organization


-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx 
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Elizabeth and Burton
Sent: Thursday, October 12, 2006 12:04 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Fwd: RE: [bookshare-discuss] Re: wish list live


Do you read this list regularly.  From the silence, some of us just do not 
know.

E.
At 02:58 PM 10/12/2006, you wrote:
>Hi Elizabeth,
>
>Actually I was responding to a message which was sent to the discussion
>list, and didn't realize that I had replied to Cindy privately.
>
>
>
>John Glass
>Customer Support Manager, Bookshare
>
>Benetech
>480 S. California Ave., Suite 201
>Palo Alto, CA 94306-1609 USA
>  New direct line: +1 650 644-3403
>(650) 475-1066 fax
>
>john.g@xxxxxxxxxxxx
>
>www.benetech.org
>
>The Benetech Initiative - Technology Serving Humanity
>A Nonprofit Organization
>
>
>-----Original Message-----
>From: bksvol-discuss-bounce@xxxxxxxxxxxxx
>[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Elizabeth and Burton
>Sent: Thursday, October 12, 2006 4:22 AM
>To: bksvol-discuss@xxxxxxxxxxxxx
>Subject: [bksvol-discuss] Re: Fwd: RE: [bookshare-discuss] Re: wish list live
>
>
>Since the wish list has been discussed on the volunteer list and since 
>John Glass post so rarely on this list about things interesting and 
>important to volunteers and since his silence is taken by some to mean 
>he is not reading this list I am surprised he chose to reply off list.
>
>E.
>
>
>At 02:21 AM 10/12/2006, you wrote:
> >Since I posted the letter to John Glass about the Wish
> >list on both these sites, and since he replied to me offlist, I'm 
> >posting the important part of his answer here.
> >
> >Cindy
> >
> >...we are working on
> > > updating the wish list much more often.  At some
> > > point, I hope that it can become completely
> > > automated, which would be great!"
> > >
> > >
> > > John,
> > >
> > > What is needed is to get the Wish List to work so
> > > that
> > > when one plans to scan a book and hits scan the book
> > > is deleted from the list right away or daily, not 7 months later. 
> > > As Sue (I think) said, it is worthless as it is now. If a book is 
> > > only removed when the list
> > > is updated, and it's not updated for a month or
> > > more,
> > > a lot of duplicated work can take place. Until the
> > > list can be updated daily it should be removed, in
> > > my
> > > opinion.
> > >
> > > Cindy
> > >
> > > "If you would like to scan one of these books for Bookshare.org, 
> > > please send an email by clicking the "Scan it" link to the right 
> > > of the author's name and sending the email that is automatically 
> > > generated. The Bookshare.org administrator will remove the title 
> > > the next time the list is updated. This list was last updated on 
> > > March 31, 2006, so it is extremely important that you send this 
> > > email to prevent duplicated scanning effort within the
> > > community. Someone else may already be working on
> > > it!"
> > >
> > >
> > >
> > > --- John Glass <John.G@xxxxxxxxxxxx> wrote:
> > >
> > > > Hello Rita,
> > > >
> > > > We are in the process of updating the wish list,
> > > and
> > > > we will add these
> > > > books to it.
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > John Glass
> > > > Customer Support Manager, Bookshare
> > > >
> > > > Benetech
> > > > 480 S. California Ave., Suite 201
> > > > Palo Alto, CA 94306-1609 USA
> > > >  New direct line: +1 650 644-3403
> > > > (650) 475-1066 fax
> > > >
> > > > john.g@xxxxxxxxxxxx
> > > >
> > > > www.benetech.org
> > > >
> > > > The Benetech Initiative - Technology Serving
> > > > Humanity
> > > > A Nonprofit Organization
> > > >
> > > >
> > > >     -----Original Message-----
> > > >     From: rita weyler [mailto:ritaweyler@xxxxxxxxxxx]
> > >
> > > >     Sent: Wednesday, October 11, 2006 8:52 AM
> > > >     To: bookshare-discuss@xxxxxxxxxxxxx
> > > >     Subject: [bookshare-discuss] wish list live
> > > >
> > > >
> > > >     Hi all
> > > >     I have a couple of titles I would like to add to the wish 
> > > > list. I can't fine anything on the bookshare that talks
> > > > about a wish list and
> > > > where you can enter the titles of books you would
> > > > like to have scanned.
> > > >     The books are "Why Men Never Remember and Women
> > > > Never Forget"
> > > > and The "Twin of Fire Twin of Ice" pair of books
> > > >     Thanks lots
> > > >     Rita and Camille
> > > >
> > > >
> > >
> > >
> > > __________________________________________________
> > > Do You Yahoo!?
> > > Tired of spam?  Yahoo! Mail has the best spam
> > > protection around
> > > http://mail.yahoo.com
> > >
> >
> >
> >__________________________________________________
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