Thanks, John, for correcting misimpressions. I'd love to have the kind of job you have!! May I suggest that, if you can make time, when you answer individual e-mails, if you think your answer might be informative to those of us on the list you include a copy to the bksvol list, of not to both lists? That would probably cut down, too, on some of the individual e-mails and phone calls. Just a suggestion. Cindy --- John Glass <John.G@xxxxxxxxxxxx> wrote: > Hello, > > I am going to try to answer a few questions which > have been posted here on the list over the last > couple of days. > > My position here at Benetech is Customer Service > Manager for bookshare.org, and all of my time is > spent supporting our users, volunteers, and working > on Bookshare projects. > The majority of my time is spent answering email > messages which are sent to me directly, and to > support, volunteers, and other Bookshare addresses > here at Benetech. I am also getting more phone > calls each week from users, and potential > subscribers, who want to know all about the service. > > All of the money we receive for subscriptions is > used for Bookshare operations, and nothing else. > > I hope this message helps to answer some of the > recent questions about me, and I look forward to > working with all of you who are helping to build > this great community. > > > > John Glass > Customer Support Manager, Bookshare > � > Benetech� > 480 S. California Ave., Suite 201 > Palo Alto, CA 94306-1609�USA > �New direct line: +1 650 644-3403 > (650) 475-1066 fax > � > john.g@xxxxxxxxxxxx > > www.benetech.org > � > The Benetech Initiative - Technology Serving > Humanity > A Nonprofit Organization > To unsubscribe from this list send a blank Email to > bksvol-discuss-request@xxxxxxxxxxxxx > put the word 'unsubscribe' by itself in the subject > line. To get a list of available commands, put the > word 'help' by itself in the subject line. > > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.