Roger, Your observation is spot on. What impresses me about Bookshare volunteers is that you all are willing to live with the ambiguity of this structural shift and give the project the benefit of the doubt. I am in a position to daily make observations and to test whether or not these changes you see mean a decline in importance or something more benign. My personal conclusion is that is the latter. If I did not believe that the commitment to volunteers was here I would not have pursued the opportunity to remain. There are simply too many interesting things to do in life than to spend some of it pursuing a goal halfheartedly. With 21,000 digital books from publishers backlogged in Bookshare's processing queue there is no question that outsourcers' and publishers' input numbers will now always outpace those of volunteers. On your other point, quality has been especially fascinating to grapple with. The quality we demand of outsourcers and the pride of ownership taken by publishers is a health nudge to our own as volunteers. Bookshare, by officially associating with the DAISY Consortium, now has made that public commitment to a quality standard also. I observe that there are two fundamental approaches that volunteers take toward contributing their efforts to Bookshare - quantity and quality. There was a time in Bookshare's history when that quantity over quality focus was encouraged. The backlog from publishers demonstrates that we have sated the institutional hunger for quantity. Bias exposed I am a champion of quality. But let me elaborate how this is a bias on my part. There is a group who contributes scanned books in quantity with many errors and no desire to improve the quality of their submissions. Let me stress that this is done by choice and not by an inability to eliminate errors. It is the choicefulness that caught my attention. Often these are members who scan for personal use to a standard that they have become comfortable with. Their goals are to fill out the collection with items of great personal relevance and to do so as quickly as possible as a unique service to others. Speedy input for speedy output. I think of sighted speed-readers who scan print by learning to filter quantities of content as if it were background noise. I image these contributors reading their books, using speed reading skills appropriate to that technology, at high audio output rates that leave me as a sighted reader totally clueless. From that perspective certain standards of quality are nice but optional. So when I wrestle with your question about the relative importance of volunteers to Bookshare on a daily basis I tend to think in terms of the relative importance of volunteers to volunteers rather than volunteers to outsourcers and publishers. The question to me becomes one of justice. How do I advocate structurally for a subset of our members whose "culture of reading", to coin a phrase. is moving to minority status as technologies improve and publishers buy-in to book accessibility? One way to do that is to spend much of the next six months crafting quality fully-accessible training pathways for those who want to perfect their skills while assigning volunteer skill designations and submission workflow paths customized to this subset of volunteers with unique quality standards. Details on all that in coming weeks. Again, excellent observation. Kudos for the courage to name the unaddressed questions in the room! Scott Rains Bookshare Volunteer Coordinator, Interim ________________________________________ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Roger Loran Bailey [rogerbailey81@xxxxxxx] Sent: Tuesday, May 25, 2010 8:41 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Rumors of My Greatly Exaggerated.... I will be interested in that when it comes. My impression was that with the outsourcers and publisher quality books and the replacement of many volunteer produced books with those that volunteers were declining in importance. Note that I am not lodging a complaint. I am just stating my impression. _ _ _ "No man ever believes that the Bible means what it says; he is always convinced that it says what he means." - George Bernard Shaw The Militant: http://www.themilitant.com Pathfinder Press: http://www.pathfinderpress.com Granma International: http://www.granma.cu/ingles/index.html ----- Original Message ----- From: "Scott Rains" <scottr@xxxxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Tuesday, May 25, 2010 9:20 PM Subject: [bksvol-discuss] Re: Rumors of My Greatly Exaggerated.... Thanks. It will be very satisfying to me if at the end of 6 months I have been able to build a set of resources and procedures that demonstrate to you all how highly valued what you do as volunteers is to Benetech. After the announcement I had the excuse to drop in on several people in senior management. The message came through loud and clear how important our volunteers are. It will be my job to be part of the team that makes that obvious to you all. No rabbits coming out of hats here but we will be forging a project plan to make solid steady progress that adds up to an easier more enjoyable experience for volunteers. Or, as my professors in college taught me, the reward for doing good work is being given more work. So here's the bargain: I'll do good work so you all can do more work! Scott Rains Bookshare Volunteer Coordinator, Interim ________________________________________ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Andromache [andromakhe@xxxxxxxxx] Sent: Tuesday, May 25, 2010 5:59 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Rumors of My Greatly Exaggerated.... That is excellent news. Congratulations. It's really great that you're taking the time to be a part of the volunteer community, as well as keeping us apprised of goings-on in-house. Sure makes me feel like we have more of a voice. At least, folks can hear about what we like and what frustrates us, and we can hear about what's being done to improve site navigation or mechanics. You're really doing a great job. Andromache On 5/25/2010 2:46 PM, Scott Rains wrote: > Bookshare Volunteers, > > I am pleased to announce that I have been invited to remain with Bookshare > for the next 6 months. My title will be as a Benetech Fellow but my > position will remain within the Volunteer Department. Many of my > responsibilities will remain the same however details will be finalized > when Pavi returns on June 1. I will keep you updated. > > Scott Rains > Bookshare Volunteer Coordinator, Interim > ________________________________________ > To unsubscribe from this list send a blank Email to > bksvol-discuss-request@xxxxxxxxxxxxx > put the word 'unsubscribe' by itself in the subject line. To get a list > of available commands, put the word 'help' by itself in the subject line. > To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.