Sorry u had to give it the big weeny, but at least it's working. Glad I could help, at least a little. When rendering support it's always necessary to try to eliminate all the contingencies. U look pretty stupid when, after an hour-&-a-half of helping some1 w/dead hardware, u finally say, "uh, just for the halibit, would u look & make sure it's plugged in", only to hear "o, my gosh, it isn't!" coming from the other end. How do I know this? Ahem, well, uh, I think you've already guessed. Once bitten... Blessings. On 12/18/07, Lora <loravara@xxxxxxxxxxx> wrote: > Hi, Jackie, > > OK, after reading your message again, I realize that I didn't find the reset > button. > > Now I have, and the Pacmate is happily putting Braille beneath my fingers > again! Thank you! > > And it's battery is at 97%, so that wasn't the problem. No idea what was. > > Of course, now I need to go and reconfigure everything, but it's a far sight > better than sending it in. > > Thanks for everything. > > Lora > > -----Original Message----- > From: bksvol-discuss-bounce@xxxxxxxxxxxxx > [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jackie McBride > Sent: Monday, December 17, 2007 5:43 PM > To: bksvol-discuss@xxxxxxxxxxxxx > Subject: [bksvol-discuss] Re: Pacmate Help Desperately Needed > > To find the reset button, turn the PAC Mate upside down. Locate the left > side middle rubber pad. Just to the left of this rubber pad is a small, > round protuberance with a hole. This is the reset button. > > To reset your PAC Mate, use a straightened paper clip or a toothpick and > press down gently. You should feel the button move slightly as you press. > > > > On 12/17/07, Jackie McBride <abletec@xxxxxxxxx> wrote: > > Laura, as w/all help requests, if any1 is to help u, we need to know > > what version of packmate you're running, as there are several. We also > > need to know if you've installed any software on it recently, etc. > > > > On 12/17/07, Lora <loravara@xxxxxxxxxxx> wrote: > > > Hi, > > > > > > My Pacmate crashed today. I was reading a Word file and it locked > > > up. I was able to warm boot and get back into the file, but then > > > the Pacmate crashed again, and will not turn back on. > > > > > > I assume it might need a cold boot, but I don't know where the > > > button is > > to > > > do this. > > > > > > I have no vision whatsoever, so if someone can give me good > > > directions to find it, I'd be indebted. I have a Braille display on > > > the Pacmate, and I think that I need to detach it from the main > > > Pacmate in order to find the button. That's no problem, I just don't > see a likely button-like thing. > > I > > > desperately need this for work tomorrow. > > > > > > And any other advice for recovering the Pacmate would be appreciated. > > > > > > > > > Thanks. > > > > > > Lora > > > > > > > > > > > > To unsubscribe from this list send a blank Email to > > > bksvol-discuss-request@xxxxxxxxxxxxx > > > put the word 'unsubscribe' by itself in the subject line. To get a > > > list > > of > > > available commands, put the word 'help' by itself in the subject line. > > > > > > > > > > > > -- > > Jackie McBride > > Please join my fight against breast cancer > > <http://teamacs.acsevents.org/site/TR?px=1790196&pg=personal&fr_id=348 > > 9> > > & Check out my homepage at: > > www.abletec.serverheaven.net > > > > > -- > Jackie McBride > Please join my fight against breast cancer > <http://teamacs.acsevents.org/site/TR?px=1790196&pg=personal&fr_id=3489> > & Check out my homepage at: > www.abletec.serverheaven.net > To unsubscribe from this list send a blank Email to > bksvol-discuss-request@xxxxxxxxxxxxx > put the word 'unsubscribe' by itself in the subject line. To get a list of > available commands, put the word 'help' by itself in the subject line. > > To unsubscribe from this list send a blank Email to > bksvol-discuss-request@xxxxxxxxxxxxx > put the word 'unsubscribe' by itself in the subject line. To get a list of > available commands, put the word 'help' by itself in the subject line. > > -- Jackie McBride Please join my fight against breast cancer <http://teamacs.acsevents.org/site/TR?px=1790196&pg=personal&fr_id=3489> & Check out my homepage at: www.abletec.serverheaven.net To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.