Hi Alexis, Sometimes strange things can happen to ARK files that causes the RTF files they generate to be full of junk. All is not lost though. Try going to the Launch menu and choosing Microsoft Word. Then save the file as an RTF from within Word. Hopefully this will work. Jake ----- Original Message ----- From: Alexis Read To: bksvol-discuss@xxxxxxxxxxxxx Sent: Sunday, June 25, 2006 9:48 PM Subject: [bksvol-discuss] Resubmitting a book I'm having trouble with a book being saved from ARK to RTF format. When I open the book in RTF, it is nothing but jibbrish. I've opened and saved other files in RTF before this particular file, and I have not had this problem before. I uploaded this file to Bookshare before I realized it was full of jibbrish. Is there a way to remove it and fix this problem before resubmitting it? The file is called "Students who drive you crazy." I'm not sure if this info will be helpful or not, but I open RTF files in Microsoft Word. Is there some setting somewhere that I need to change? Thanks for any assistance anyone can provide. Alexis Alexis Read alexisread@xxxxxxxxx "Who dares to teach must never cease to learn." John Cotton ------------------------------------------------------------------------------ Yahoo! Groups gets better. Check out the new email design. Plus there's much more to come. ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.9.3/374 - Release Date: 6/23/2006