Nah, Cindy, you are not rude! Just voicing a frustration we all have. Especially if we forget and lose the book... Thanks for saying what is on many of our minds! Valerie Join us in celebrating our 10th Anniversary! Bookshare: Bringing Reading to Life for 10 Years http://www.bookshare.org/ ________________________________ From: Cindy <popularplace@xxxxxxxxx> To: Madeleine Linares <Madeleinel@xxxxxxxxxxxx> Cc: Bookshare Support <support@xxxxxxxxxxxxx>; "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx> Sent: Tue, April 3, 2012 8:26:29 PM Subject: [bksvol-discuss] apologies for my recent post re expiration notice My apologies if the tone of my recent post was rude. I'm afraid I'm getting crotchety and impatient in my old age. Those of have known me for a long time know I'm usually very polite and gracious. But this business of nice warning reminders and then no way to renew is turning me into a witch --and it's a lot of months before Halloween. smile Cindy Join us in celebrating our 10th Anniversary! TinyURL.com/752cyrs