Hi Cindy:
Grace
However I do know of one person who is so upset that she wasn't paid attention that she is henceforth only going to scan enough for her annual membership and no more. She told me that she has friends who are doing the same thing. It seems that a book she spent a long time on perfecting was rejected because an inhouse volunteer's or staff member's book had been put in before hers -- and when she pointed out that her book had a better quality rating nothing was done about it. She felt, as you state, that she wasn't listened to -- no explanation was given as to why the lesser-quality book wa kept and her better-quality book, after all her work, was rejected.
Cindy And o
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