[bksvol-discuss] Re: [bksvol-discuss wasRe: no renewal link and reminder email several weeks before expiration.

  • From: Cindy Rosenthal <grandcyn77@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Tue, 1 Dec 2015 21:14:15 -0800

No, I guess I wasn't clear -- I got the email reminder but there was no
renewal link, and the mail came several days or even a week or 2 before the
expiration date. That's what annoys me (I copied Madeleine). I check every
day or 2 but there isn't a renewal link, even when I get email reminders at
times -- and at least once a file was released and I had to go the
checkout list -- when the file wasn't there I had to post asking the
person who might have taken it toe release it so I could get it again.
The no renewal link problem had existed ro a long time, if I remember
correctly. You'd think if would has been fixed by this time. I guess that
for some reason it can't be there permanently ( thogh since expiration
dates and the "release" and "check in links'seem to be there permanently I
don't understand why the renew link can't also be ... but thenI'm not an
engineer. smile

On Tue, Dec 1, 2015 at 6:48 AM, Christopher Zeigler <chrisallen032@xxxxxxxxx

wrote:

Hello this is Chris
Interesting interesting that you are not getting the email.
I just renewed my membership last night and I did not receive a
confirmation email stating that my membership was renewed no automated
email I don't know what hat is happening with Bookshare automated emails
last time I got a notice on my books I have checked it out for him the
Volunteer don't have any clue otherwise.
I hope you're having a good week and a good day
On Nov 30, 2015 10:37 PM, "Cindy Rosenthal" <grandcyn77@xxxxxxxxx> wrote:

The book file for which I got the expiration notice doesn't expire
until Dec. 12. I also have files with respiration of Dec. 7 (and there's no
renewal link It would be LOVELY if this could be fixed soon.--a nice
Christmas/Chanukah present?
Cindy


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