Kellie, As with all the downloads I make from bookshare, I always go with the brf files then open with Kurzweil. ----- Original Message ----- From: "Kellie Hartmann" <kellhart@xxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Friday, June 18, 2004 12:50 AM Subject: [bksvol-discuss] Re: [bookshare-discuss] Re: What's going on? Vic, Were you opening the daisy or the brf file? I'm assuming Daisy, but knowing for sure which one will help get this goofy problem straightened out. Kellie