[bksvol-discuss] Re: emergency, mayday, I'm really very, very, very upset

  • From: "Judy s." <cherryjam@xxxxxxxxxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Tue, 30 Aug 2011 14:56:47 -0500

Jamie, try this: log on to bookshare, go to the volunteer section and go to the "my checked out books page" and see if it's listed there as a book that you've already checked out. If it is, you can click on the rtf link for it on that page and download it.


I've had exactly what you are describing happen many times to me, but it's when I try to checkout books in the wee hours of the morning, between about 2 am and 5 am. When it happens, the book never downloads to me, but the Bookshare system thinks it has, removes it from the checkout list, and assigns it to me and the only way I can find the silly thing is to go to the "my checked out books" page.

Judy s.

Jamie Prater wrote:
Hi, all, my book has disappeared. It's not in the volunteer queue and not in my documents. All my stuff goes to my documents and this is where it should have gone. So, the question is, did the book get eaten, where did it disappear to, and is Jamie Yates gonna have to rescan it as I swear it's not on my computer. I don't have a lot of time and this is so very extremely upsetting. I want to do as much of this series as I can before I have to go back to school and might not be able to volunteer as much. Please, please, somebody help me!!!!!!!!!!!!!!

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