Shelley, if your mom?s keyboard is like mine ? (does she have a Mac? Microsoft Word for the Mac?) It?s *Option*+shift+hyphen simultaneouslythat gives the m-dash. As Guido says, just shift and the hyphen key gives an underscore, which I?ve only seen used in some e-mail addresses. Cindy __________________________________ Do you Yahoo!? New and Improved Yahoo! Mail - Send 10MB messages! http://promotions.yahoo.com/new_mail