Hi Larry,
It looks like everything is back up and running and Susan was able to check out
the books you had on hold for her. Let me know if you're still running into
issues!
Best,
Amanda
From: Amanda Brown
Sent: Thursday, February 13, 2020 9:05 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: RE: [bksvol-discuss] Re: my submitted books not showing up in my scans
or the check-out queue
Hi Larry,
Correct. Once the system catches up, they should appear! I'll let you know if I
get any more info from the engineering team about this today.
Thanks,
Amanda
From:
bksvol-discuss-bounce@xxxxxxxxxxxxx<mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx>
<bksvol-discuss-bounce@xxxxxxxxxxxxx<mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx>>
On Behalf Of Larry Lumpkin
Sent: Thursday, February 13, 2020 9:04 AM
To: bksvol-discuss@xxxxxxxxxxxxx<mailto:bksvol-discuss@xxxxxxxxxxxxx>
Subject: [bksvol-discuss] Re: my submitted books not showing up in my scans or
the check-out queue
So I don't need to re-submit them?
From:
bksvol-discuss-bounce@xxxxxxxxxxxxx<mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx>
<bksvol-discuss-bounce@xxxxxxxxxxxxx<mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx>>
On Behalf Of Amanda Brown
Sent: Thursday, February 13, 2020 11:01 AM
To: bksvol-discuss@xxxxxxxxxxxxx<mailto:bksvol-discuss@xxxxxxxxxxxxx>
Subject: [bksvol-discuss] Re: my submitted books not showing up in my scans or
the check-out queue
Hi Larry,
We are seeing this issue on our end as well. It appears that the system is
currently having problems indexing books. I can find your books uploaded intp
the system, so need to submit them again, but you are right that they have not
appeared on the Checkout Queue yet. The engineering team was made aware of this
yesterday and are working on it! I'll let you all know once I have more
information about what's going on here.
Best,
Amanda
From:
bksvol-discuss-bounce@xxxxxxxxxxxxx<mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx>
<bksvol-discuss-bounce@xxxxxxxxxxxxx<mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx>>
On Behalf Of Larry Lumpkin
Sent: Wednesday, February 12, 2020 9:00 AM
To: bksvol-discuss@xxxxxxxxxxxxx<mailto:bksvol-discuss@xxxxxxxxxxxxx>
Subject: [bksvol-discuss] my submitted books not showing up in my scans or the
check-out queue
Hi. I submitted two books and got the submitted notices but they're not showing
up in either my scans in process or the check-out queue. Is anyone else
experiencing this?
