If you get a BrailleNote, the repairs are in California. They also have a Tech Support in California. > ----- Original Message ----- >From: "Ron Pugliese" <ronpug@xxxxxxxxxxxxxxx >To: <bksvol-discuss@xxxxxxxxxxxxx >Date: Wed, 24 Aug 2005 02:56:49 -0400 >Subject: [bksvol-discuss] Re: need help learning to validate and use open book >I can't answer your questions because I probably know far less about this >stuff than you do. I'm thinking about getting a Braille Note, and I'm >rather concerned about repairs. The Braille Note is made somewhere in the >UK, so where do you send it when it needs repairs? I mean, you don't have >to send it to New Zealand, do you?