Hi Kellie, I did what you said and this time I had no problems. Thanks for the help! Hugs, Maithe ----- Original Message ----- From: Kellie Hartmann To: bksvol-discuss@xxxxxxxxxxxxx Sent: Tuesday, December 18, 2007 11:17 PM Subject: [bksvol-discuss] Re: problem with file Hi Maithe, You can release the file by going to your step 2 page and choosing to release it, then go download it again and keep track of where it gets stowed. Computers like to hide things! Hth, Kellie