MacRumors - Friday, February 28, 2020 at 6:28 PM
Disney World Returns Fully Working iPhone 11 to Family Weeks After Device Sank
to Bottom of Seven Seas Lagoon
A family from Montana has both Apple and Disney to thank for ensuring their
recent vacation ended magically after all.
In early October, parents Lisa and Jacob Troyer took their daughter Sophie on a
weeklong trip to Disney World to "fulfill a little girl's dream." While there,
they took in the Florida sun, went on rides, met Halloween-themed Disney
characters, and had all of the fun that one could possibly imagine.
From left to right: Jacob, Sophie, and Lisa Troyer
One not so fun moment came on the final evening of the trip. After attending
Mickey Mouse's Not-So-Scary Halloween Party at Magic Kingdom and waiting for a
ferryboat to depart the park, Lisa's brand new iPhone 11 fell out of her bag
and landed right into the Seven Seas Lagoon, a small body of water in front of
Magic Kingdom where Disney operates water-based transportation.
With the iPhone sinking to the bottom of the lake and it being late at night,
Lisa believed the chances of getting the device back would be slim.
"I was upset to have lost my phone, and the pictures I had taken that evening
of Disney's Halloween party, which had been the main event for our trip," said
Lisa. "Our six-year-old daughter was particularly devastated, as pictures of
her and Jack Skellington would never materialize; instead, they sat at the
bottom of a lagoon."
Seven Seas Lagoon
The next day, Lisa provided her contact information to a Disney World employee,
who informed her that the resort had a team of scuba divers that retrieved lost
goods every so often. Lisa's hopes remained low, and upon returning to Montana,
she purchased a new phone and her family moved on with life as usual.
Almost two months later, Lisa received some missed calls from the Orlando area.
Figuring it was a telemarketer, she ignored them. Then came a call from her
father-in-law, who let her know that Disney had found her iPhone.
Lisa says the Disney employee mailed the phone to her and, despite being
submerged for quite some time, she found the device to be completely
functional. "I was able to retrieve all of the pictures from our Disney
Halloween night, and besides some sand in my case and a little algae on the
cover, the phone seems no worse for the wear," she said, noting that the device
was only protected by a thin silicone case.
Lisa's recovered iPhone 11
Impressed with the iPhone 11's water resistance, Lisa wrote about her
experience in an email to Apple CEO Tim Cook, who thanked her for sharing the
story. Her husband Jacob then relayed the story to MacRumors.
Lisa says her husband has always been "a very devoted Apple product user,"
revealing that one of the very first gifts he bought for her was the original
iPad. She had purchased an iPhone 11 just a few days before traveling to Disney
World, and thanks to its water resistance, her family now has photos that will
last a lifetime.
https://www.macrumors.com/2020/02/28/disney-world-iphone-11-lagoon-story/
David Goldfield
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.info
