Helping You Tame Your Access Technology » Feed - Tuesday, August 13, 2019 at
11:25 AM
Tame Your Tech Without the Headache!
Throughout my 20 plus<https://webfriendlyhelp.com/about/> years of providing
access technology training and troubleshooting, I have noticed a few things
that people have been frustrated with, issues that are pain points for many.
These issues have been largely unmet by AT service providers.
Problems, Then Solutions
I want to identify some of the complaints that many of my customers have had
over the years. I will then show how
WebFriendlyHelp.com<https://webfriendlyhelp.com> is working to bring solutions
to the table so that no one need go without crucial access tech services.
Many people that I’ve worked with have said something like, “It is just too
much of a bother to get set up with an access technology trainer.” So why is
this the case? Part of the reason is that when access technology training is
paid for by a government agency, there is red tape involved. Someone must pay
the bill. Someone must also do pesky paperwork to pay said bill, or you don’t
get the service that you need. Paperwork can sometimes fly back and forth
between agencies that provide services and agencies that pay for services.
Meanwhile, the one needing training just has to wait. Now, this type of service
can be a lifesaver, and often times things go smoothly, but this requires
everyone involved to be on their game.
Let’s say you found an independent trainer to help you with your access
technology needs. Sounds good. However, many of these individuals are also paid
by the same government agencies that pay for your training. That can still
leave you waiting for the red tape to end.
Also, if you are paying for the service, be aware that these trainers usually
charge per hour. If you don’t really need training per se, but just need a bit
of troubleshooting, updating, or just someone to run things by from time to
time, then prepare to have your credit card heavily debited.
Here’s the Solution
From the beginning, my goal has always been to provide access technology
training and troubleshooting<https://webfriendlyhelp.com/atservices/> as
quickly and hassle free as humanly as can be! I also want it to be friendly
service. I want it to be the kind of experience that leaves all my customers
saying, “Wow! WebFriendlyHelp really went the extra mile for me! Now I feel
comfortable moving to the next step”.
Here’s How it Works
The Tame Your Tech<https://webfriendlyhelp.com/become-a-tame-your-tech-member/>
service does not charge by the hour or per session. Instead you will pay an
affordable subscription fee. I can already hear people saying, “Oh No! Not
another subscription”!
If I didn’t charge a subscription, then I would either have to charge per hour
or per session. This means that whenever you called, I would have to start
charging. I hate asking for money, so I really didn’t want to do that. I also
didn’t want someone to be stuck with a high bill that would be a hardship for
many.
So for one dollar a day, you can call and get either training or
troubleshooting help. This is $30 per month. We can work through email or on
the phone.
If you would like to save a little more money, step up to the quarterly Tame
Your Tech subscription. Here you pay only $80 every three months. This plan
saves you $10 every three months, for a total savings of $40 per year.
But, if you want to save the most, pay $300 once a year and save $60 each year.
You don’t have to worry about a monthly or quarterly bill.
No matter which plan you decide to go with, the benefits are exactly the same:
. You can cancel it whenever you’d like—no contracts or fees.
Examples
Sometimes I get questions like, “What do I need the service for?”, or, “How
will I know when I need the service?” These are great questions. Let me explain.
One day someone called and had a job fair she needed to attend that day. She
did not have time for training, but she needed to optimize her screen reader
and web browser for the upcoming workload. Because she is paying per year, she
knows that she can just call and get assistance when she needs it. That is
exactly what happened and how it works. She made a phonecall, was helped, and I
am happy to report that she later got several job interviews.
I also have another individual that needs sporadic iPhone and computer help.
Sometimes he needs training and sometimes he just needs tech support. As long
as he remains an active paying member, he can just call or email. This
individual just pays a dollar a day.
Whatcha Gonna Do?
WebFriendlyHelp can connect directly to your computer. This way, I will get
exactly what your computer is giving you, good or bad. This is also great for
access tech training, as I will know if something happens while we’re working
together. I can also help configure speakers such as the Alexa speakers. In
addition, I can help with iPhone troubleshooting, training, and tips/tricks.
Finally, we all know that technology waits for no one. There are constant
updates to operating systems, software, and even hardware. Apple really wants
you to get that new iPhone yesterday. We also know that old dogs can and do
learn new tricks 🐕🦺, but sometimes they need a little help along the way. Tame
Your Tech is happy to help with all of the above, and even more. This is all
done one-on-one, and your training is customized to your needs. These are just
training examples. Please call and we can talk about what you need specifically.
I want to help you get the training and support you need, the tools and
confidence to move to the next step: master a program or app, apply for that
job, start handling your own finances online, play a game, play some music,
drink a beer… 🍺 Oops, can’t help with that last one, but I could help you buy a
beer for yourself, and maybe one for me? 😉
Before you start paying, we can chat first to get to know one another a bit. I
like to see how you prefer doing things. Are you hands on? Do you like to have
a little help, then figure things out for yourself? Or, do you like
step-by-step directions? So, if you need a little hand up to move to the next
step, please call. It would be my honor to help you. Let’s chat, so we can tame
your tech… Together!
Qapla!
Share this with someone else:
Like this:
Like Loading...
Here's More you Might Like
https://webfriendlyhelp.com/tame-your-tech-without-the-headache/
David Goldfield
Assistive Technology Specialist
Feel free to visit my Web site
WWW.DavidGoldfield.info<http://WWW.DavidGoldfield.info>
