Dear all,
Ime an consultant and I support organisation in their continuous
improvement projects.
For 8 years now, I worked with the systemic principles in organisations.
At this moment one of my clients is an organisation in the social profit
sector.
The leader of this organisation asked external help to improve the working
climate in his organisation.
He informed himself and my name was mentioned by one of his collegues for
whom I worked in the past.
He invited me and I had an intake. I accepted the task.
At this moment Ime in the phase of collecting data from out the whole field
of employees in this organisation.
This by interviewing the employees. After this phase, I will synthetize the
data and I will give feedback on topic level.
Then together with the principal and the people concerned an improvement
plan will be made.
Anyway while doing al these interviews, the information I get from people is
that people (who are care carriers in their functions) dont take care of
and for themselves. People are hurt (by words & by behaviour) by their
cliënts, by collegues, by external organisations and this in all kind of
gradations . (People who left the company or are sick, or asked their
mutation
.till people who suffer silently and are mental unavailable
etc..) One of the explanations I found so far is: the informal leader (31
years in this job) felt sick after the arrival of the new director. Reason:
she felt herselves not honored in here work. It seems like a kings murder.
From that day on the people of this king/queen build up resistant against
everything the new director does or says (or does not en says not). There is
no chance of acceptance of this new director. Other employees in other
groups in the organisation do support the new director and so there are 2
separated groups now, who are not able to work together anymore. (I give my
principal the advise of recognizing the past by honoring the informal leader
who stept out. First small steps had been made in this and there was a kind
of reveal in the whole systems)
But during a while, new information gets free: As I heard during the
interviews and also the new information I got today: a lot of relationships
are going on in this organisations. (this was also the case in the past, the
formal leader of Human resource is fired because of a relationship etc..)).
Collegues are falling in love with other collegues, are having relationships
with married people etc
So integrity in this is and had been damaged quite a
lot.
My question: Has anybody of you experiences with this kind of systemic
patron in organisations?
Besides recognizing again the formal leader, what else
has to be seen and recognized?
Looking forward to hear, if you have suggestions, experiences etc
Thanks.
Kind regards
An Rubens
Belgium - Europe
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