[ddots-l] Important Correction to tranzport Installation Document
- From: "William R. McCann" <BillList1@xxxxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Fri, 1 Sep 2006 12:20:52 -0400
Our faithful and patient customer, Nick Dotson, discovered the hard way that
yours truly had omitted one very important step in our installation document
for the TranzPort! Thank you, Nick for your understanding and willingness
to work with us to resolve this problem! And my thanks to Gordon Kent who
helped me think through Nick's problem and asked me the right question that
triggered my memory about this missing step.
Essentially, one must perform a one-time step to add the Frontier TranzPort
to the list of control surfaces in SONAR. See the new instructions added
under section 1.2 in the updated version of the document which is still
available at:
http://www.dancingdots.com/ct/tranzport/Installing_Configuring_and_Getting_F
amiliar_with_the_TranzPort_from_Dancing_Dots.doc
If anyone is still having technical difficulties with installing a
TranzPort, please contact me off-list using my info@xxxxxxxxxxxxxxx address
or write to Gordon Kent using his support@xxxxxxxxxxxxxxx address.
If you want to know more about TranzPort, the accessible wireless control
surface, see http://www.dancingdots.com/prodesc/tranzport.htm for details.
Background Information
Many customers have had difficulty trying to independently install the
drivers for the TranzPort and getting it set up to work. I have composed a
document that has specific links to drivers which we know will work that
I've put up on www.DancingDots.com . Use the following link to download
this document.
I would appreciate any constructive criticism for revising it to be of
greater use.
http://www.dancingdots.com/ct/tranzport/Installing_Configuring_and_Getting_F
amiliar_with_the_TranzPort_from_Dancing_Dots.doc
Bill
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