Hi Annabelle sorry for only replying now my email accounts whent all weird. Could you maybe send me the specs of your laptop then I'll be able to help you on that one. As for the blue screen thing, well it's a windows xp bug type of thing and they never fixed it and I guess they never will because xp has been replaced. It just randomly happens with pc's running for about 6 or 8 months maybe sometimes a year, it's actually a sign that your pc needs a format. When you get a new machine I would recommend windows 7, you must just make sure all your software is compatible with windows 7, but send me the info and I'll help you getting the rite specs for the job. Email me off list bigboy529@xxxxxxxxxx Nickus