Try setting your top of form in the Juliet to 3. Set left margin to 4 and right margin to 45. I'll give you the menu sequences. OL, 0.1e, 15.4E, 14.45E, 30.03e, 1.1e. You should be set. -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]On Behalf Of Francis E. Khan Sent: Wednesday, October 13, 2004 9:40 PM To: Duxuser Subject: [duxuser] A vexing problem with my Juliet Embosser Hello: I have a registered copy of DBT Version 10.5 and although the embosser is set to 25 lines per page and the top martin to 1, when I try to braille anything, the line starts printing at the very top of the page instead of leaving a blank line. In addition, the embosser starts at cell 1 instead of leaving at least four spaces from the tractor feed perforation. What am I not doing that I shouldn't? Additionally, how do I get the embosser to braille on narrow paper using a margin of 4 characters on the left and only printing 30 characters per line. I know that I have to choose narrow width paper from the form settings. Do I go into the service menu and set the machine to the factory defaults and then the dbt program takes over? My package containing the DBT Version 5 has not arrived from the USA so I don't have anything to read to correct the errors that have occurred so far. Does anybody have any suggestions to resolve these vexing problems? Francis Khan