Hi Rosy, This sounds like exactly the same problems we experienced here yesterday with a Versapoint Duo, although we are getting good dots. We did have to adjust the position of the front Paper Sensor, but you may find that simply cleaning both paper out sensors will be sufficient to solve that problem. I will ask someone at E.T. if they would be kind enough to send along user instructions for cleaning them, since I very much doubt you will want to dismantle it. As regards the location of the even page, we also had problems here. If you have already applied Service Pack 1 to DBT 10.5, or are using an older version of DBT, you may find it better to use the DBT's Generic Interpoint embosser setup as opposed to the Versapoint Duo. In our case, this solved the even page offset. (Sorry, I should have asked which version of DBT you are using) That said, we are currently working with Duxbury and Enabling Technologies on refining DBT's control of the embosser we have here, so hopefully I may have more news for you in the next few days. George. > -----Original Message----- > From: duxuser-bounce@xxxxxxxxxxxxx > [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Rosy > Goodrich Schroeder > Sent: 07 July 2005 03:21 > To: duxuser@xxxxxxxxxxxxx > Subject: [duxuser] Re: Embossers > > George, > > My embosser thinks it's out of paper. It also embosses the > odd pages fine, the even pages off the margin and only to the > middle. It is very frustrating. The dots aren't very good, > when I do get something to emboss. > > > > > * * * > * This message is via list duxuser at freelists.org. > * To unsubscribe, send a blank message with > * unsubscribe > * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also > * subscribe, unsubscribe, and set vacation mode and other subscription > * options by visiting //www.freelists.org. The list archive > * is also located there. > * Duxbury Systems' web site is http://www.duxburysystems.com > * * * > * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *