So did you take Joanie's advice and call Duxbury Technical Support? George ________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of VCotton@xxxxxxxxxxxxx Sent: 11 September 2006 19:45 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Fw: A problem. Hi all I sent this to my instructor at the Carroll Center and this was her reply. I had seen someone send instructions on how to install the scripts before and didn't know that it might apply to solving my problem so I deleted it. could someone help to get this fixed please. Vence ----- Forwarded by Vencer Cotton/GAB/SS/GADOE on 09/11/2006 02:38 PM ----- "Joanmarie Diggs" <joanmarie.diggs@xxxxxxxxxxx> 09/11/2006 02:04 PM To <VCotton@xxxxxxxxxxxxx> cc Subject RE: A problem. To be honest, Vence I'm not sure. I would start by checking to be sure that I had the JAWS scripts for Duxbury installed. That is often the source of the problem. If I did indeed have the scripts installed, I might give Duxbury technical support a call as they might know off the top of their heads how to solve it. Take care. Joanie From: VCotton@xxxxxxxxxxxxx [mailto:VCotton@xxxxxxxxxxxxx] Sent: Saturday, September 09, 2006 2:14 PM To: jdiggs@xxxxxxxxxxx Subject: A problem. I tried to perform the trick that the video instructor was performing with the left and right arrows quickly and it didn't work for me. I am also still having the problem of Jaws not reading complete words and having to arrow through the word and then pressing ctrl left arrow to get it to read the whole word. I am using a pm braille display. Could this have anything to do with this problem with the words not appearing completely? Still enjoying the course! Vence