Thanks Don,
That's most helpful. I had just upgraded two licences but I was unable to
deactivate the old licences so that must be what has happened. I'll email tech
support now and ask for them to deactive those those computers.
Many thanks, Paul
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx <duxuser-bounce@xxxxxxxxxxxxx> On Behalf Of
Donald Winiecki
Sent: Wednesday, 10 February 2021 16:03
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: How many activations per licence
Duxbury license support has told me that one license allows installation on two
machines. I have been successful in doing that.
In your case, it may be that there is a second installation you have forgotten
about. Duxbury license support will be able to tell you how many installations
you have, and will actually be able to identify the computers for you. If you
desire, they can also deactivate one of the installations so you can install on
a different machine.
Best,
_don 😷
On Feb 10, 2021, at 8:56 AM, hello@xxxxxxxxxxxxxxxxx wrote:
Good afternoon all,
I was wondering if anyone could tell me how many computers I can
activate
with one licence. I was told it was two but I'm only able to activate
one
computer per licence.
Many thanks, Paul
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