[duxuser] Re: New member with questions

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <duxuser@xxxxxxxxxxxxx>
  • Date: Wed, 18 Mar 2009 09:40:49 -0000


Hi Anders,

A common mistake is for people to JUST type in the License number, for
example, "K0000-00000000" (without the quotes).

In fact what it is asking you for is the License TEXT which is usually
something like "DBT K0000-00000000" - again without the quotes - it is
also case sensitive.  

This information is usually printed and brailled on a yellow card
which comes with DBT.

If you still have problems, please contact activation@xxxxxxxxxx
giving them the serial number you have, and they will help you by
providing the correct information for you to enter.

George.

-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Anders Holmberg
Sent: 18 March 2009 04:08
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] New member with questions



Hello!
I am a new member to this list.
My name is Anders Holmberg and i am from sweden.
I have a question for you.
When i installed dbt i got a license key which i typed and evrything
seems
to work fine. This was 2 months ago and last Saturday i had to print a
text
and got the message that i have to put the license key in. Dbt was in
demo
mode. So i gave the licens key once again but then it wouldn't work at
all.
It told me it couldn't activate if i didn't closed al othere insatnces
of
dbt. I only had on dbt opened. So i had to reinstall the whol program.
/Anders.

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