[duxuser] Re: embossing files that are downloaded
- From: David Holladay <david@xxxxxxxxxx>
- To: duxuser@xxxxxxxxxxxxx
- Date: Tue, 08 May 2012 15:17:47 -0400
Maureen:
I just got off the phone with Don, our main tech support guy.
As you may know, he does not monitor Duxuser, but he does respond to
e-mails at support@xxxxxxxxxx
Duxuser shines when one user teaches others ways of making better use of
the Duxbury DBT program.
Duxuser sometimes stumbles as the best way of handling complex technical
support issues.
Don says this could be a result of a number of issues.
Maureen, please e-mail copies of the braille files you are having trouble
with. Just have your license number ready.
I am ccing support@xxxxxxxxxx so Don knows you will be contacting him.
-- David Holladay
At 01:54 PM 5/8/2012, you wrote:
HI, I have some documents from Braille challenge for charts and graphs, in
brf form. I downloaded them, opened Duxbury, and opened them in Duxbury.
When I click emboss, it says I have to go into embosser setup to set up
the embosser, but when I go into set up, I cannot scroll through any of
the printers and embossers. It will not allow me to choose anything.
How do I emboss these files? I am attaching one. Thanks, Maureen
Sincerely,
Neal
Email: Neal@xxxxxxxxxx
URL: http://www.DuxburySystems.com
Duxbury Systems, Inc.
The name for Braille since 1975.
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