Hi All,
As Steve says here, an "update of some sort" is the likely cause. However,
please be assured that this issue is not exclusively a DBT issue.
We use some special software which retails at US$1,788, and on top of that
pay an annual software support fee.
It was discovered that a function within the software had failed - and as
luck would have it, it was tracked down as occurring in July this year.
I will spare the details, but suffice to say that after two days of
extensive investigation involving the software developer and three others
including myself, we got the answer from a forum. It was caused by a
Windows update that was applied in - you guess it - July.
For those more technically inclined, the download had overwritten a DLL
file, but had failed to register it.
George
From: duxuser-bounce@xxxxxxxxxxxxx <duxuser-bounce@xxxxxxxxxxxxx> On Behalf
Of Steve Dresser (Redacted sender "s.dresser" for DMARC)
Sent: 30 October 2020 21:17
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: suddenly dbt is asking me to activate my dbt 12.4.
I've had it activated for over a year. What is going on?
Ann,
I've had this happen, and it's usually triggered by an update of some sort.
Contact Duxbury and they will walk you through the process of reactivation.
Steve
From: <mailto:duxuser-bounce@xxxxxxxxxxxxx> duxuser-bounce@xxxxxxxxxxxxx <
<mailto:duxuser-bounce@xxxxxxxxxxxxx> duxuser-bounce@xxxxxxxxxxxxx> On
Behalf Of <mailto:annfoxworth@xxxxxxxxxxxxx> annfoxworth@xxxxxxxxxxxxx
Sent: October 30, 2020 11:40
To: <mailto:duxuser@xxxxxxxxxxxxx> duxuser@xxxxxxxxxxxxx
Subject: [duxuser] suddenly dbt is asking me to activate my dbt 12.4. I've
had it activated for over a year. What is going on?
Ann Foxworth
