Hey Paul
I came across this bug as well and I turned off voiceover and battered about
the screen. Its very annoying.
Jackie
sent from LadyJackiesIphone
On 25 Nov 2021, at 1:44 p.m., Paul Dromey <pdromey@xxxxxx> wrote:===========================================================
Hi all.
I thought I would share the following for anyone using Amazon Echo devices:
When trying to pair my Aeropex headphones with my Echo devices yesterday, my
frustration was increased by a glitch every time I tried to go into the
Devices Tab in the Alexa app.
Basically, I found the Devices Tab unusable, as every time I went into it,
the volume dropped considerably and could not be raised, also the page said
"Introducing Favourites, A Photo Containing A Plant".
The only way I could get out of this was to exit the app, close it outand
find another way around the pairing problem.
I deleted and re-downloaded the Amazon Alexa app but the problem persisted.
I then remembered something I had seen on an Echo support group and I have
copied it below for the interest of anyone who has encountred the same
issue.
Paul
There are 2 possible ways of getting rid of this screen, 1 requires sight
and the other requires turning Hands Free on and then off. These steps are
using an SE 2020 iPhone running iOS15.1 and with a Home button.
#1, fusing sight:
When you open the A'Lady app and double tap the Devices tab a screen called,
Introducing Favorites, shows up and there isn't a way to get rid of that
using Voiceover since can't read the, Got It, button.
So, if you have sighted assistance available, open the app and double tab
the devices tab to bring up the Introducing Favorites screen, now turn off
Voiceover.
Have the sighted person tap the, Got It button, 1 time and the screen
disappears for good.
With a little luck a blind person can do this as well, but it'll possibly
take a few tries. Open the app and double tap the devices tab to bring the
Introducing Favorites screen, now turn Voiceover off.
From the top of the, Home button, move up with 1 finger one half an inch to
1 inch, this is the approximate location of the Got It button, and tap 1
time with 1 finger. Now turn Voiceover on to see if you got lucky.
#2, this is how I got rid of the Introducing Favorites screen using
Voiceover & Hands Free, kinda sorta:
Open the Amazon Alexa app and choose the More tab from the tabs at the
bottom, it's to the right of the Devices tab.
Go to the top left and swipe right to, Settings, and open this.
Go to the top left, swipe right to, Alexa App Settings, and open this.
Go to the top left, swipe right to,Enable Alexa Hands-Free, and single
finger double tap it. You probably won't hear anything after double tapping
, so
double tap it again and you should hear Voiceover report On or Off.
Turn this On and play around with the hands free functionality for a couple
of minutes, and go back in and turn hands free off. Now reboot your phone.
This is not a guarantee, but this is how I got rid of the Introducing
Favorites screen. It was by accident that I happened upon this .
_____
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