https://www.joe.ie/tech/apple-have-explained-why-some-iphones-shut-down-even-when-there-is-battery-life-left/570063
Apple have explained why some iPhones shut down even when there is battery life
left
Has this ever happened to you?
Seeing your phone run out of battery is incredibly frustrating; seeing it do so
even though there appears to be life left in the battery even more so.
Why would they lie to us? WHY?
Itâs a problem that many iPhone users have experienced in recent years, with
no apparent hint of an explanation or a solution.
Until now.
In a statement released this week (scroll down on the link for the English
version), Apple acknowledged that there was indeed a problem with the battery
in some iPhone devices and explained why exactly it was happening in the first
place.
âAs a result of our investigation on this, we found that a small number of
iPhone 6s devices made in September and October 2015 contained a battery
component that was exposed to controlled ambient air longer than it should have
been before being assembled into battery packs,â the statement read.
âTwo weeks ago, we launched a worldwide programme to replace affected
batteries, free of charge. We again apologise for any customer inconvenience.
It's important to note, this is not a safety issue.â
Apple also admitted that the explanation above wasnât the reason why all
iPhones experienced battery problems and suggested that, in some cases, it was
designed to protect the iPhoneâs electronics.
Efforts to resolve the issue are ongoing.
âA small number of customers outside of the affected range have also reported
an unexpected shutdown,â the statement continued.
âSome of these shutdowns can occur under normal conditions in order for the
iPhone to protect its electronics. In an effort to gather more information, we
are including additional diagnostic capability in an iOS software update which
will be available next week.
âThis will allow us to gather information over the coming weeks which may
potentially help us improve the algorithms used to manage battery performance
and shutdown. If such improvements can be made, they will be delivered in
future software updates.â
Sent from my iPhone
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