A fresh wave of scams, aimed at tricking members of the public into giving
away sensitive financial details, has been hitting a wide range of
businesses including us.
The scammers use a number of methods, the latest, like these ones, involve a
text message telling customers they have a mail item that is being held
because of an overdue payment. The customer is asked to click on a link to
have the mail item released. The scams have hit customers, including An Post
colleagues, as well as taking up valuable time and resources as we respond
to enquiries and tackle the scammers. The texts often carry an An Post logo
and are designed to look like a genuine customer contact.
An Post are asking customers to be Scam Aware is they receive these kinds
of messages not only from us but also from other businesses and service
providers, financial institutions etc. In many cases the layout or language
used in the messages are an indication they are not genuine.
The sources of the scams and the methods used by the scammers change all
the time. We have been successful in the past in getting some of the scams
closed down. That work continues but it is fair to say that such scam
attempts are becoming a feature of all our lives and constant vigilance is
required.
Website:
https://www.anpost.com/Media-Centre/News/Beware-of-scam-alert-text-messages
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