Cearbhall
Excellent minutes as usual. Thanks for hosting today’s meeting for me.
All The Best,
Ken
On 25 Sep 2021, at 18:56, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx>===========================================================
wrote:
In attendance (8 participants)
John Chambers, martin kelly Chris Egan, pat McCarthy, Noreen Meagher, Paul
Griffith, Stuart Haxell, Cearbhall O'Meadhra.
Apologies: Ken Walsh, Jackie McBrearty, Martha Parkinson, Gavin Allman.
Paul suffered a major outage during the week when the virgin media service
had a major WIFI blackout all over Ireland. After a great deal of trying and
head-scratching, he found that he was able, at least, to get radio service by
using data instead of WIFI.
Martin wondered if the driver in the popular Blind-Drive game drove on the
left or on the right. Sadly, Jackie was not present to answer that.
Jackie was anxious to draw the attention of members to a serious problem with
the Bank of Ireland app on the iPhone and had dropped in to the meeting early
to do so. The problem arises in the effort to use Strong customer
authentication. When shopping on Tesco, recently, she was told a notification
was sent to her primary device that she needed to approve. Jackie went into
the app. There is no need to log in but you need to swipe to "waiting for
approval". This is when the issues started. To approve you need to double-tap
and hold. This proved very difficult. The transaction was eventually approved
but it took a long time. Jackie tweeted BOI and she was told that NCBI had
approved this app and they see no accessibility issues with it. Jackie will
make contact with NCBI labs on Monday and find out why this one finger
double tap and hold is deemed acceptable for blind usage.
Nobody at the meeting had heard anything from NCBI on this unique gesture.
Four BOI customers were present and all back Jackie in raising a protest with
NCBI and with BOI. Apparently, the sighted customer has merely to swipe to
the right to give approval. So, why is Voiceover different?
Stuart is finding the Revolut card really handy and would like to use it to
send money into subscriptions and other systems instead of only paying
bills. Sadly, there were no other Revolut customers to offer an answer.
By this time, Cearbhall was tearing his hair out (and there's little of that
left anyway!) because Voiceover was forced to near silence whilst anyone was
speaking in Zoom. He endeavoured to make Chris Host so that he could leave
the meeting and try to find what was wrong. However, even that simple act
proved almost inaccessible while Voiceover was so faint. Strangely, the audio
from his phone was leaking into the meeting also almost as if he were
"Sharing" his audio with zoom. No such action had been initiated. To make a
long and tedious story shorter, he found, eventually, that the After Shokz
headset, or its Bluetooth carrier, were causing the problem. By switching
over to the old-fashioned Apple wired earbuds plugged directly into the
iPhone, all communication was restored and at a reasonable volume.
Meanwhile, the chat carried on and soon arrived at the topic of Notifications
and general information being fed by the latest Windows 10 update into
people's PC's. Most found this annoying and Paul found that he was able to
tolerate the interference by minimising the streaming window. Cearbhall
confirmed that this was the generally advised method being recommended on
user sites.
Martin is encouraging everyone to take a look at the NCBI's "Blind Shell"
mobile phone. It is a WIDI phone but operates with buttons rather than a
touch scree. It carries a number of apps that are similar to those generally
found on the iPhone. It is aimed at older users and is considerably cheaper
than the iPhone or Android phone. The NCBI is the source of all info on this
device.
Stuart has updated his iPhone to the latest and now finds that the app
switcher is in trouble. Swiping up or down to an app frequently opens a
different one from that spoken by VoiceOver.
Chris had a question on managing iCloud Backup. He was informed that his
phone was using 3.5gigs of storage but when he went to look at the data usage
on his iPhone, it reported that he was only using 1.3 Gigs! He then had a
look at his iPad, but still there was no evidence of high usage. In fact, the
iPhone now reported that he has 5 Gigs of iCloud storage available!
The meeting ended and all gremlins, goblins and other impish forces were
dismissed for the week.
All the best,
Cearbhall
m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@xxxxxxx
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