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Apple think that it may be a faulty battery or hardware issue but =
because it=E2=80=99s still under warranty, it won=E2=80=99t cost me and =
they will replace the phone if necessary. I rang them in Cork and was =
passed onto three different people, the last being their Accessibility =
team. So I=E2=80=99ve to leave it into iConnect in Dublin tomorrow.
=20
From: Apple <noreply@xxxxxxxxx>=20
Sent: 20 October 2022 3:20 pm
To: dominiqueafarrell@xxxxxxxxx
Subject: Thanks for contacting Apple Support.
=20
=20
Thanks for contacting us.=20
=20
Hi Dominique,=20
Your support Advisor has a follow-up message for you.=20
=20
ICONNECT 36 HENRY STREET DUBLIN, D01 DX32 1850221984=20
=20
If you need to reopen this case, click the link below.
Case: 101837906907 =
<https://getsupport.apple.com/GetCaseDetails?caseid=3D101837906907&locale=
=3Den_IE> =20
Based on the details you provided, we think you might find the following =
information helpful:
If your iPhone won't turn on or is frozen =
<https://support.apple.com/kb/HT201412> =20
Get your iPhone, iPad, or iPod touch ready for service =
<https://support.apple.com/kb/HT201557> =20
We are here to help. At Apple Support <https://support.apple.com/en-ie> =
, you can learn more about your product, download the latest software =
updates, and share tips and solutions with other users. You can also =
find out the best way to contact us.=20
Sincerely,
Apple Support=20
TM and copyright =C2=A9 2022=20
<http://www.apple.com/ie/legal/> All Rights Reserved | =
<http://www.apple.com/legal/privacy/en-ww/> Privacy Policy | =
<https://support.apple.com/en-ie> Support=20
On behalf of Apple Distribution International Ltd.=20
Registered Address: Hollyhill Industrial Estate, Hollyhill, Cork, =
Ireland=20
Registered in Ireland with Number: 470672=20
Directors: Cathy Kearney, Michael O=E2=80=99Sullivan and Peter Denwood =
(United Kingdom)=20
This message was sent to you from an email address that does not accept =
incoming messages.
Any replies to this message will not be read. If you have questions, =
please visit <http://support.apple.com/en-ie/contact> =
support.apple.com/contact.=20
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