Taken from Echo discussion list.
The reduced Voiceover volume in the Alexa app started a few upgrades ago.
To get Voiceover working correctly after opening the Amazon App do the
following.
1. Open the Amazon Alexa App then, to get Voiceover back, press the Home
button on your SE 2020 to jump to your home screen and then return to the
Alexa
app using the App Switcher and you should now have Voiceover back.
2. Now go down to the bottom right corner of the screen, and do a single
finger double tap on the More tab. It's tab 5 of 5 on the bottomline tool
bar.
3. Go to the top left corner below the status bar and swipe to, Settings,
and do a single finger double tap to open.
4. Swipe right on the screen that opens to, Alexa App Settings, and single
finger double tap to open.
5. Swipe to, Enable Alexa hands free, and make sure it is turned on.
After turning on Alexa hands free the next time you open the Alexa app,
Voiceover should again be working at the correct volume level. At least it
did
for me after I did this.
I'm reluctant to enable "HANDS FREE" again because when it was active and
VoiceOver said "ALEXA" I couldn't use the App with VoiceOver because Alexa
would try to come through when she would hear the wake word.
Would be interested to hear others take on this.
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