My son is allowing friends to use our netflix account –can I make them
sign out?
Ask Adrian
Question My son went to college in Galway this year and uses our Netflix
account. We pay for the top plan so a few of us can watch from different
places. But recently I've been alerted that some devices I don't
recognise are logging in. I don't mind him and maybe his roommate using
it, but am wary of being flagged by Netflix for a password crackdown if
too many people get it. Can I control which devices can access the account?
– Breda McCarthy
Answer Yes. It's easiest if you do it on a laptop or PC and log in at
Netflix.com. Then hit your profile image in the top right of the screen
and then 'account' from the drop-down menu. Under 'security and privacy'
you'll see an option that says 'manage access and devices'. When you tap
or click that, you'll see all of the separate devices – phones, tablets,
computers and smart TVs – that have been using your account. If there
are some you don't recognise and want to cut off, just click the 'sign
out' button attached to the specific device named.
If you really want to take back control, go back one screen (to
'security and privacy' on the 'account' page) and click 'sign out of all
devices'. This will do exactly what it says. Now scroll up the screen to
where it says 'change password' and do that.
Anyone who thought they had the password to your Netflix account won't
now have it.
Obviously, this will also affect your son, who'll be on to you pronto,
I'm betting, to get the new password. But it should slow the spread of
your password from being just your son and, say, his partner, to half of
the college.
Question I'm one of four houses in an estate that Eir won't connect to
fibre broadband because they say there's too much work involved. My
house doesn't have a phone line. What are my options?
– Brian Doyle
Answer I'm presuming you have an existing landline; if not, you're
likely entitled to have one installed by Eir, either at a subsidised
cost or free of charge. If your landline can't support a reliable
broadband speed of over 30 megabits-per-second (Mbs), you qualify for
state intervention through the National
Broadband Plan.
You can check whether you're on the intervention list by inputting your
Eircode into National Broadband Ireland's (nbi.ie) online database. If
you're not listed there and you can't get broadband of over 30Mbs, it
may be that Eir originally had you down as a home that was to get fibre
but then changed its mind.
In this case, you can appeal your nondesignation through a web form at
the Department of the Environment, Climate and Communications (you can
find a direct link to it on the 'Network Map' page on National Broadband
Ireland's website).
Email your questions to aweckler@xxxxxxxxxxxxxx
Irish Independent Technology
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