The NCBI Smart Hub will enable NCBI to continue engage with NCBI Service
Users, deliver services and content via Smart Speaker direct to the user.
The user can ask "Hey Alexa/Google, tell me about the NCBI." Or "Hey
Alexa/Google, what technology can I avail of to help me".
The device will then retrieve content and play it back via the speaker in
that user's home. It will also allow users to request appointments via the
Smart Hub and even speak directly to NCBI by simply asking "Hey
Alexa/Google, Can I speak to someone in the NCBI?" the Smart Speaker will
then start a phone call to the NCBI for the user.
What is the Aim of the project?
The aim of the project is to provide another channel for NCBI Service and to
continue to engage with its Service Users over the internet direct to the
user's home.
What is the Pilot Program?
NCBI needs the help from our Service User's and Advocates to test the
functionality and User Experience of the Smart Hub once it has been
developed.
We would like these Pilot Users to set up a smart speaker in their home,
download the NCBI Smart Hub application and start using the various
functions. The Pilot User would report back into the NCBI Project team any
observations, bugs etc. they encountered when using the application.
We will also have a limited number of devices that we can provide to service
users and staff during the pilot.
If you know of a service user that would like to be involved please let us
know and we will send out emails with information necessary in due course.
How to get involved?
Please email:
<mailto:smarthub@xxxxxxx> smarthub@xxxxxxx
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