First T-Mobile customers, now Verizon customers. This can't be good news for
Apple. Let's hope the problem gets fixed soon.
Verizon iPhone 7 Users Afflicted With LTE Connectivity Problems
MacRumors: Mac News and Rumors / Juli Clover
A growing number of Verizon subscribers are complaining about a serious issue
that causes them to regularly lose LTE connectivity on their iPhone 7 and
iPhone 7 Plus devices, suggesting a major bug that needs to be resolved by
either Apple or Verizon.
There are dozens of complaints from Verizon customers who have purchased either
an iPhone 7 or an iPhone 7 Plus on the MacRumors forums, Reddit, and the Apple
Support Communities.
Phones from other carriers may also be experiencing the same problem, as there
are also complaints from some AT&T subscribers. The problem appears to be
limited to Apple's newest devices, with those who have earlier iPhones not
reporting connectivity issues. As described by Reddit user Kangalex:
wow same exact issue. i have noticed that when my phone is out of wifi range,
it will never automatically connect to LTE but rather get stuck at 3G until I
put into airplane mode to reset the network connection. its really annoying and
verizon swapped out the sim for me but mentioned that if this issue keeps
happening they will replace the device for me. was starting to think that it
was my phone that was defective but looks like a software issue =\
Affected customers are seeing their LTE connectivity cut out at regular
intervals, leaving them stuck with 3G/1X speeds or no signal at all. This can
cause calls to disconnect when VoLTE is in use in addition to interrupting data
usage. Turning off VoLTE can avoid dropped calls, but it does not address the
underlying problem.
There appears to be no clear fix for the issue, and customers have been
complaining of being routed between Apple and Verizon with neither company
offering a solution. Restarts, sim swapping, turning off HD voice, and putting
the iPhone in Airplane Mode appear to resolve the issue temporarily, but it
returns. Apple and Verizon have swapped out devices for some affected
customers, but their new devices have the same problem.
Customers who are experiencing the issue say that the problem is exacerbated by
switching between towers, as one might do when traveling in a moving car, and
that it is not fixed in iOS 10.0.2 or in the iOS 10.1 beta.
One customer was told it was an Apple software issue, and according to several
others, Verizon is aware of the problem and is working with Apple on a fix.
Related Roundup: iPhone 7
Tag: Verizon
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Original Article:
http://www.macrumors.com/2016/09/29/verizon-iphone-7-connectivity-problems/
Sent from my iPhone
