[mac4theblind] Re: facetime on the mac

  • From: John Panarese <john@xxxxxxxxxxxxxxxxxx>
  • To: mac4theblind@xxxxxxxxxxxxx
  • Date: Tue, 24 Mar 2015 15:41:21 -0400

    Well, if you discover anything, please post here.  I'd be curious as to 
what they tell you.  I can't figure out why it's happening.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, john@xxxxxxxxxxxxxxxxxx
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 Mountain 
Lion

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




> On Mar 24, 2015, at 3:39 PM, Joe Quinn <jdawg1983@xxxxxxxxx> wrote:
> 
> Just talked to apple and am getting a callback to talk to a senior advisor, I 
> seemed to have stumped apple! Cool! ;)
> 
> Sent from my iPhone
> 
>> On Mar 24, 2015, at 1:58 PM, Sarah k Alawami <marrie12@xxxxxxxxx> wrote:
>> 
>> Yeah so far I'm not having the issue. but yeah for the both of you try a 
>> permissions repair. 
>> 
>> Take care.
>>> On Mar 24, 2015, at 11:28 AM, David hilbert poehlman 
>>> <poehlman1@xxxxxxxxxxx> wrote:
>>> 
>>> perhaps repair permissions is in order.  also, if more than one person is 
>>> having the issue, it could be a cloud burp.
>>> 
>>> On Mar 24, 2015, at 11:09 AM, John Panarese wrote:
>>> 
>>> I will. I was wondering why I stopped having phone calls ringing on my Mac. 
>>>  Something must have broke somewhere.  I'll check with the user 
>>> communities, but it might not be until the weekend.  I don't have much time 
>>> this week, I'm afraid.
>>> 
>>> 
>>> Take Care
>>> 
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> Tel, (631) 724-4479
>>> Email, john@xxxxxxxxxxxxxxxxxx
>>> Website, http://www.macfortheblind.com
>>> 
>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 
>>> Mountain Lion
>>> 
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>> 
>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>> 
>>> 
>>> 
>>> 
>>>> On Mar 24, 2015, at 10:58 AM, Joe Quinn <jdawg1983@xxxxxxxxx> wrote:
>>>> 
>>>> Well let us  know what ya find
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Mar 24, 2015, at 8:50 AM, John Panarese <john@xxxxxxxxxxxxxxxxxx> 
>>>>> wrote:
>>>>> 
>>>>> I am having the same problem.  I have signed iout and back in with both 
>>>>> FaceTime and iCloud.  I don't know what the problem is. I'll have to do 
>>>>> some research when I can.
>>>>> 
>>>>> 
>>>>> Take Care
>>>>> 
>>>>> John D. Panarese
>>>>> Director
>>>>> Mac for the Blind
>>>>> Tel, (631) 724-4479
>>>>> Email, john@xxxxxxxxxxxxxxxxxx
>>>>> Website, http://www.macfortheblind.com
>>>>> 
>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 
>>>>> Mountain Lion
>>>>> 
>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>> 
>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>>> On Mar 24, 2015, at 1:09 AM, Joe Quinn <jdawg1983@xxxxxxxxx> wrote:
>>>>>> 
>>>>>> Now I can see the cellular calls option, but when I click on it, it says 
>>>>>> it needs to be on the same iCloud account, I've signed in about three or 
>>>>>> four times to that iCloud account, so I'm going to face time, and it 
>>>>>> still says the same thing. This is getting ridiculous and I don't know 
>>>>>> how it got changed.
>>>>>> 
>>>>>> On Monday, March 23, 2015, Joe Quinn <jdawg1983@xxxxxxxxx> wrote:
>>>>>> 
>>>>>> 
>>>>>> On Monday, March 23, 2015, John Panarese <john@xxxxxxxxxxxxxxxxxx> wrote:
>>>>>> It should be.  There should be a checkbox to allow it.  Even if ou are 
>>>>>> not signed into iCloud or FaceTime, it should be in preferences.
>>>>>> 
>>>>>> 
>>>>>> Take Care
>>>>>> 
>>>>>> John D. Panarese
>>>>>> Director
>>>>>> Mac for the Blind
>>>>>> Tel, (631) 724-4479
>>>>>> Email, john@xxxxxxxxxxxxxxxxxx
>>>>>> Website, http://www.macfortheblind.com
>>>>>> 
>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 
>>>>>> Mountain Lion
>>>>>> 
>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>>> 
>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On Mar 23, 2015, at 7:15 PM, Joe Quinn <jdawg1983@xxxxxxxxx> wrote:
>>>>>>> 
>>>>>>> Jus not there! Weird
>>>>>>> 
>>>>>>> On Monday, March 23, 2015, John Panarese <john@xxxxxxxxxxxxxxxxxx> 
>>>>>>> wrote:
>>>>>>> Does it allow you to check the box or the option is simply not in 
>>>>>>> preferences?
>>>>>>> 
>>>>>>> 
>>>>>>> Take Care
>>>>>>> 
>>>>>>> John D. Panarese
>>>>>>> Director
>>>>>>> Mac for the Blind
>>>>>>> Tel, (631) 724-4479
>>>>>>> Email, john@xxxxxxxxxxxxxxxxxx
>>>>>>> Website, http://www.macfortheblind.com
>>>>>>> 
>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 
>>>>>>> Mountain Lion
>>>>>>> 
>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>>>> 
>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>>> On Mar 23, 2015, at 6:29 PM, Joe Quinn <jdawg1983@xxxxxxxxx> wrote:
>>>>>>>> 
>>>>>>>> but i am signed into the same iCloud account the password's aren't the
>>>>>>>> same, as FaceTime now requires an app-specific password as I said due
>>>>>>>> to my account having two-step verification
>>>>>>>> 
>>>>>>>>> On 3/23/15, John Panarese <john@xxxxxxxxxxxxxxxxxx> wrote:
>>>>>>>>> There is a checkbox in the preferences of FaceTime, but you have to be
>>>>>>>>> signed into the same iCloud account for both FaceTime and iCloud for 
>>>>>>>>> it to
>>>>>>>>> work.
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> Take Care
>>>>>>>>> 
>>>>>>>>> John D. Panarese
>>>>>>>>> Director
>>>>>>>>> Mac for the Blind
>>>>>>>>> Tel, (631) 724-4479
>>>>>>>>> Email, john@xxxxxxxxxxxxxxxxxx
>>>>>>>>> Website, http://www.macfortheblind.com
>>>>>>>>> 
>>>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 
>>>>>>>>> Mountain
>>>>>>>>> Lion
>>>>>>>>> 
>>>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>>>>>> 
>>>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>>> On Mar 23, 2015, at 5:33 PM, joe quinn <jdawg1983@xxxxxxxxx> wrote:
>>>>>>>>>> 
>>>>>>>>>> Ok, for some reason, the facetime app seems to have changed in the 
>>>>>>>>>> latest
>>>>>>>>>> version of OS X. now, when I go into it, I have to create an app 
>>>>>>>>>> specific
>>>>>>>>>> password as my account's protected with two-step verification. Upon 
>>>>>>>>>> doing
>>>>>>>>>> that, and entering the password in, I can't seem to locate the 
>>>>>>>>>> option to
>>>>>>>>>> use my iPhone for facetime calls. Also, all I see aremy recent calls,
>>>>>>>>>> nothing having to do with contacts, and when I enter a number that's 
>>>>>>>>>> not
>>>>>>>>>> in my contacts, there's nothing about calling them using the audio 
>>>>>>>>>> only
>>>>>>>>>> option. Presumably because my iphone's not linked with facetime 
>>>>>>>>>> calls? but
>>>>>>>>>> it used to be before this change? Looked in facetime preferences, and
>>>>>>>>>> general preferences for the mac, but, alas, no       dice. Help 
>>>>>>>>>> someone! J
>>>>>>>>>> thanks!
>>>>>>>>> 
>>>>>>>>> ************
>>>>>>>>> 
>>>>>>>>> 
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>>>>>> ************
>>>>>> 
>>>>>> 
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>>>>>> Not for me, all there is under settings is where I can be reached and a 
>>>>>> checkbox to enable the account, which is already chwcked
>>>>> 
>>>>> ************
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> ************
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