lol! they got it to work. no idea what they did but they got it to work and the problem is fixed. take care al. Sarah Alawami If you need an edit done on a small project go to http://music.marrie.org/master.html for more info. If you need to contact me my info is below. MSN and AIM: marrie12@xxxxxxxxx website: http://music.marrie.org Podcast: http://marrie.podbean.com youtube: http://youtube.com/marrie125 On May 4, 2011, at 7:59 PM, John Panarese wrote: > I'm not sure what is happening then. Of course, it should work, but .... > > Take Care > > John D. Panarese > Director > Mac for the Blind > john@xxxxxxxxxxxxxxxxxx > http://www.macfortheblind.com > > AUTHORIZED APPLE STORE BUSINESS AFFILIATE > MAC VOICEOVER TRAINING AND SUPPORT > > On May 4, 2011, at 10:45 PM, Sarah Alawami wrote: > >> lol. check my podcast on what's supposed to happen. >> http:/marrie.podbean.com/feed >> >> >> it is supposed to bring up a dialogue. this can be done if you restore your >> phone as well. >> Sarah Alawami >> >> If you need an edit done on a small project go to >> http://music.marrie.org/master.html for more info. If you need to contact me >> my info is below. >> >> MSN and AIM: marrie12@xxxxxxxxx >> >> website: http://music.marrie.org >> Podcast: http://marrie.podbean.com >> youtube: http://youtube.com/marrie125 >> >> On May 4, 2011, at 7:41 PM, John Panarese wrote: >> >>> I've never done it this way. I always download and install, so I don't >>> know what is happening. I don't update my iPhone or iPad unless I know I >>> have the time to do so, which is why I never just download the upgrade. Of >>> course, it's all personal preference, but I like to get it all done in one >>> sitting. >>> >>> Take Care >>> >>> John D. Panarese >>> Director >>> Mac for the Blind >>> john@xxxxxxxxxxxxxxxxxx >>> http://www.macfortheblind.com >>> >>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>> MAC VOICEOVER TRAINING AND SUPPORT >>> >>> On May 4, 2011, at 7:29 PM, Sarah Alawami wrote: >>> >>>> Hello I had someone download the software only as they had to leave and go >>>> somewhere and take there phone. I had them option click with vo turned off >>>> to update the phone that usually works but I cannot understand why in >>>> there case it would not. no dialogue to choose a file came up. >>>> >>>> I am stuck at this point. >>>> >>>> Take care. >>>> Sarah Alawami >>>> >>>> If you need an edit done on a small project go to >>>> http://music.marrie.org/master.html for more info. If you need to contact >>>> me my info is below. >>>> >>>> MSN and AIM: marrie12@xxxxxxxxx >>>> >>>> website: http://music.marrie.org >>>> Podcast: http://marrie.podbean.com >>>> youtube: http://youtube.com/marrie125 >>>> >>>> >>> >>> >> >> > >