Hi Paul I went to the control panel and couldn't find ad aware so I went back to the icon and right clicked, I ticked a box (that I can't remember what it was for) and hey presto, the thing opened. I've scanned and quarantined and deleted as it advised but I cann't seem to get any webupdates. When I clicky moves to 5% and says that the webupdate is complete. Should I just take your original advice and delete it and download another one. Edel