Have you checked in Duxbury that it is recognising your embossor? You do not say if it was working fine and then just stopped working. Might the cable to the PC have become disconnected. If it was working fine until now is there anything you might have done since then like installed new software? -----Original message----- From: Mike Meaney Sent: 22/04/2013, 9:18 am To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Duxbury I have a Braille printer and use Duxbury, I can open a document and translate it, but it won't emboss for me. Any help would be more than welcome. Mike.