Hi, Something I came across on another list that might be of interest. Tony. In the Talks manual/read me file she can find a step by step instructions on how to install Talks. It'll be better explained on there than me attempting to explain it. She can either find the read me file on the Talks CD if she has one or download it from one of the usual sites I mentioned. One thing to keep in mind, unless she is an experienced user, she will need sighted help with installing Talks as the phone will be silence during that operation. I've installed Talks few times, still, I make sure that I have a sighted help when installing Talks. Amro. Well, she needs to uninstall Talks from the memory card and reinstall it on the phone's memory. But to put it on another phone is a different story. She'll need to transfer the licence to the other phone otherwise it'll work in demo mode only. http://www.nuance.com/talks/ HTH, Amro The Access-UK List