Flor. Thanks but I have it sorted now, they entered username and password again and it fixed it self. Gary Sent from Gary's IPhone. On 5 Mar 2013, at 00:24, "Flor Lynch" <florlync@xxxxxx> wrote: > Hi Gary, > > Just yesterday (Sunday) I had an issue where my incoming email (IOL) pop3 > server wasn't working correctly, and would then repeatedly throw up the logon > username and password prompt even after I'd input them correctly. However it > would also, periodically and for a while, come back and fixed by itself. > > In that event, there would be nothing you at your end could do, except > endeavour to get a live human in the tech support to deal with the issue. > > have you checked the status of the capslock key? or is the password > mixed-case and could the case of some of the letters have been jumbled? Or, > if the first letter was initially capitalised, change it to lower case so > that all of the password is in lowercase. (that happened to a friend of mine: > for some reason unknown to them, the case of the first letter mysteriously > got changed.) > > ----- Original Message ----- From: "Gary Worn" <garyworn@xxxxxxxxxx> > To: "Vip.students" <vip_students@xxxxxxxxxxxxx> > Cc: "Gary" <garyworn@xxxxxxxxxx> > Sent: Monday, March 04, 2013 9:50 PM > Subject: [vip_students] Re windows mail > > >> Good evening all. >> A friend it using windows mail and lately when they go to look at mail, it >> prompts them to put in username and password, they have done this correctly >> but it keeps coming up. How can I resolve this issue and stop the prompt?. >> >> Gary >> >> Sent from Gary's IPhone. >> > >