Hi Mary, Below is a direct link to a free zip utility which is much more jaws friendly than WinZip. I use it all the time so if you have questions about using it just let me know. This zip utility will open up any files created by winzip or many other zip formats so its safe to use. For now I have given you instructions on how to open up a zipped up file and how to create a zip file. Here is the link: http://kent.dl.sourceforge.net/project/sevenzip/7-Zip/9.15/7z915.exe (Opening a zip file) 1. Wherever you have the zipped up file stored, it could be in my documents, a downloads folder etc., just go into that folder and arrow down to the actual file. 2. When you are on that file, press the application key, "third key from right of spacebar". 3. From the resulting menu, arrow down to the "7-zip" sub menu and right arrow in here. 4. Arrow down to "extract or extract all" and press enter. Note: At this point 7-zip will suggest a folder where it will open up the contents of the zipped file into. You can go ahead with this one by pressing "enter key" or delete the path shown and type in a new area where you want to have the unzipped contents go into. Once it has finished unzipping the files you will be able to work with them. (Creating a zip file) You have some documents which are quite large and you need to send them to someone. You decide you will add them into a zip file: 1. First select only the files you want to zip up. You can do this within "my documents" by arrowing down through each one of the files and while holding down the control key, press the spacebar on each of the files you wish to add to your zip file. As you arrow down through the files list, keep the control key pressed down even while arrowing and only press the spacebar on a file you want to zip up. 2. Once all your files have been selected, press the application key, "third out from right of spacebar" could be different on a laptop. 3. From the menu, arrow down to the "7-zip sub menu" and right arrow in here. 4. From this menu, choose "add to archive" by pressing the enter key and here you will be asked to give the new file a suitable name. Important: Make sure that the new filename ends with a ".zip" extension at the end otherwise the file cannot be opened. Your file name should look like the following: PaulsFiles.zip 5. Press enter to begin creating the file. Notes: 7-zip will take a few moments to add the list of files you selected earlier to its new file. -- I am using the free version of SPAMfighter. We are a community of 7 million users fighting spam. SPAMfighter has removed 90 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message ******************************************************************** National Council for the Blind of Ireland (NCBI) is a company limited by guarantee (registered in Ireland No. 26293) . Our registered office is at Whitworth Road, Drumcondra, Dublin 9. NCBI is also a registered Charity (chy4626). NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************