Hi Thomas, I am not sure whats going on there with your attachments but maybe you could send me a word attachment from guide and I will see if it comes in blank to me, then we can do some further exploring of the problem after that. Send it to me off list at: paul.traynor@xxxxxxx Cheers Thomas, Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Connole Sent: 04 March 2007 22:50 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] documents in microsoft word and Guide. Hi list members, by any chance does anyone out there use guide, my problem is that on two occasions recently I tried sending an e-mail to someone with an attachment in microsoft word. the person said they received the attachment but it was blank. does anyone have any suggestions as to why this happened? I am using guide version two. Regards Thomas Connole.